Terms of Service

These terms apply when you use elitetv1.com, our Telegram bot @EliteTv1bot or our WhatsApp support, and when you buy or try an Elite TV1 subscription. By placing an order or requesting a trial, you agree to them.

1. The service

Elite TV1 provides access to a streaming service for live channels and on-demand content, delivered through login details you use in a compatible app on your own device. Channel line-ups and content can change at any time.

2. Free trial

• The free trial lasts 12 hours and requires no payment.
• One trial per person, household and device. We may decline or cancel trials we believe are repeated or abused.
• The trial is there so you can check the channels, quality and stability on your own device before you buy.

3. Plans and devices

• Plans last 1, 3, 6 or 12 months and allow 1, 2 or 3 devices to watch at the same time, as chosen at checkout.
• Your plan starts when we send your login details.
• Your login is for your personal, non-commercial use. Sharing or reselling it, or using more devices at once than your plan allows, may lead to suspension without refund.

4. Prices and payment

• Prices are shown in euros (EUR) on our website and in our bot, and include any applicable fees.
• You can pay by card through our payment provider, or by bank transfer or crypto where offered. Your subscription is activated once payment is confirmed.
• Subscriptions do not renew automatically. To continue, place a new order before your plan ends.

5. No refunds

All sales are final. Because the service is digital and delivered immediately, and because you can test it with the free trial before buying, we do not offer refunds, including for unused time or a change of mind. By paying, you request that the service starts immediately and acknowledge that you lose any right to withdraw once your login has been delivered.

If something isn't working, contact support first: most issues are solved within minutes. If we are unable to deliver the service you paid for, we will extend your plan for the time it was unavailable.

6. Availability

We aim to keep the service running 24/7, but we can't guarantee uninterrupted availability. Streaming quality also depends on your internet connection, device and app. Short interruptions for maintenance or events outside our control do not entitle you to a refund.

7. Your responsibilities

• You must be at least 18 years old to buy a subscription.
• You are responsible for your device, app, internet connection, and for using the service in line with the laws of your country.
• Keep your login details private. You are responsible for activity under your login.

8. Suspension

We may suspend or end access, without refund, if these terms are broken, if a payment is reversed or disputed without a valid reason, or if a login is shared or abused.

9. Liability

To the extent the law allows, our total liability for any claim is limited to the amount you paid for your current plan, and we are not liable for indirect losses. Nothing in these terms limits rights you have under mandatory consumer law.

10. Changes

We may update these terms. Changes apply to orders placed after the date at the top. Your current plan keeps the terms it was bought under.

11. Contact

Email support@elitetv1.com, message WhatsApp +1 (343) 337-1338 or @EliteTv1bot on Telegram. See also our Privacy Policy.